Denied or Underpaid Insurance Claim

Has a windstorm, hail, or natural disaster affected your home or business? If your claim has gone unpaid or underpaid and you still are in need of repairs you need to take action right away to protect your property and your rights.

If your insurance company is refusing, undervaluing or delaying your insurance claim, or perhaps you have received money but your mortgage company refuses to release your money, an insurance claims lawyer will vigorously advocate on your behalf. You don't have to accept a denied insurance claim in Texas.

Often, insurance companies will push back on a claim, saying it is difficult to determine when the damage occurred, or claim the structure is still intact when it is unusable. Many people don't even realize they have a claim, and that it is still valid a year or two after the storm.

Hurricanes, thunderstorms, tornadoes, hail and high winds can cause considerable damage to residential and commercial property. Sometimes, even though property owners did their part by having insurance and paying premiums on time, claims after a storm can be delayed, undervalued or even denied.

Our experienced insurance claims attorneys are fully prepared to handle all types of insurance claims, such as:

  • Damage from storms: Hurricanes, Tornadoes, Wind, Hail, Flood
  • Roof damage and replacement, including missing or damaged shingles
  • Window leakage, wood frame rotting or other damage
  • Siding damage, including missing, damaged or improperly installed planks
  • Foundation damage
  • Water or fire damage

If you have any kind of loss related to any of the above areas, or simply have a question related to your claim, call us at 877-408-3328 or schedule a no cost, no obligation consultation at a time convenient for you.  

At The Lane Law Firm, we provide representation to clients facing a wide range of insurance claim issues  for residential and commercial properties, all without any out-of-pocket cost to you. We understand the problems and frustrations that a denied or undervalued insurance claim can cause, and we can advocate on your behalf with the insurance company in order to get the funds to which you are entitled.

Don't be a victim twice - fight back with The Lane Law Firm!


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Hail Claims

Has your hailstorm insurance claim been delayed, denied, or underpaid? The Lane Law Firm has helped hundreds of property owners resolve their hail claims, and we want to help you too! Click here to schedule a free consultation and case review. If you haven’t made a claim yet, check out our free guide: 6 Colossal Mistakes Homeowners Make with Insurance Claims.

In 2017, Texas led the nation with 747 major hail events, impacting an estimated 1.3 million properties. Most hailstorms in Texas occur in the spring between March and May, but they can occur any time of the year. Hail is often the most damaging part of a severe storm, and can cause serious damage to roofs, windows, siding, and other parts of your home, apartment, or office building. We hear about golf ball and even baseball-size hail, but the truth is that the intensity of the storm is more important than the size of the hail. Even dime-sized hail can cause damage that may not be immediately visible. In fact, it can take months or years and another storm to fully expose the degree of the damage. By then it may be too late to report your claim. 

Not sure if your home or business was hit by a hail storm? Give us a call at 877-408-3328 or schedule a free appointment to find out for sure. We'll use our interactive storm tracking tool to verify whether a storm occurred at your exact address. 


Windstorm / Hurricane Claims

Has your windstorm or hurricane claim been delayed, denied, or underpaid? The Lane Law Firm has helped hundreds of property owners resolve their windstorm claims and we want to help you too! Click here to schedule a free consultation and case review. If you suspect damage but haven’t yet made a claim, check out our free guide: 6 Colossal Mistakes Homeowners Make with Insurance Claims.

While windstorms and hurricanes don't occur all that frequently in Texas, when they do they cause a lot of damage! Tropical storms and hurricanes can cause damages of $150-200 billion dollars, or more! Property damage from named storms is typically pretty obvious, but that doesn't guarantee a fair, prompt payout from your insurance company. Remember, they are in the business of making a profit, so if they can minimize the payout on your claim, that adds to their bottom line. 

Smaller windstorms can also wreak havoc on homes, apartments, and commercial buildings. Such damage might be difficult to detect for months or even years, and might be hard to differentiate from normal wear-and-tear and damage caused by previous storms. For these reasons, windstorm damage claims are frequently denied and underpaid by insurance companies, making it essential to have an attorney and experts on your side fighting for your rights.

As a policyholder, you are entitled to a fair and prompt settlement of your claim for property damage caused by a windstorm. Your insurance company has a responsibility to settle your claim promptly and in good faith. If your insurance company unnecessarily or unreasonably delays your windstorm claim, or fails to promptly settle for damage you incurred, you have a legal right to enforce your policy under the law. For a free case review and consultation regarding your rights, give us a call at 877-408-3328 or schedule a free appointment.


Fire / Lightning Claims

Has your fire damage insurance claim been delayed, denied, or underpaid? The Lane Law Firm has helped hundreds of property owners resolve their claims and we want to help you too! Click here to schedule a free consultation and case review.

Fire and lightning claims account for only 22% of all homeowners and renters insurance claims, but the amount lost per claim far exceeds all other claims. Cooking equipment is the leading cause of home structure fires and home fire injuries. Smoking is the leading cause of civilian home fire deaths with heating equipment not far behind. For businesses, the most common causes are faulty electronics, flammable and combustible materials, human error/negligence, and arson. 

A lightning strike can send an electrical surge of up to 1 billion volts through your electrical system, causing tens-of-thousands of dollars worth of damage to electronics. Although not that common, there are more than 100,000 insurance claims made each year as a result of lightning strikes.

Your insurance policy should cover the repairs for damage sustained from a fire or lightning strike. But what happens when a disaster displaces you from your home? Most homeowner's policies include coverage for Additional Living Expenses, but those expense are not always readily reimbursed as they should be. Similarly, business policies often include business interruption insurance. 

If you need help ensuring you receive a fair payout following a fire or lightning strike, give us a call at 877-408-3328 or click here to schedule a free consultation and case review.

Vandalism / Theft Claims

Has your vandalism or theft claim been delayed, denied, or underpaid? The Lane Law Firm has helped hundreds of property owners resolve their claims and we want to help you too! Click here to schedule a free consultation and case review.

According to FBI statistics, a theft or burglary occurs every 14.6 seconds. When it happens to you, you feel violated. Your only comfort is knowing that your insurance company will compensate you for your loss. However, all-too-often, insurance companies delay, underpay, or outright deny these claims; believing the insured either caused the damage themselves, or are involved with over-inflating the value and/or quantity of the stolen items. Insurance fraud is rampant, so the burden of proof falls on the victim to prove ownership and value. The insurance company may hire an investigator and require sworn statements. 

If your insurance company fails to pay your full claim promptly, you may need our help to make sure you are treated fairly. They have a team of lawyers on their side and so should you. If you need help ensuring you are fairly compensated for your vandalism or theft claim, give us a call at 877-408-3328 or click here to schedule a free consultation and case review.


The Lane Law Firm won over $16 Million in a jury verdict against an insurance company over an underpaid/denied claim in Texas

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Texas Homeowners Insurance Policies

Texas homeowners count their homes among their most valuable possessions, if not the most valuable. It is worthwhile to protect this valuable asset, and homeowner's insurance exists for that reason. But not all policies are created equal. Picking the cheapest option will come back to haunt you when you need to file a claim.

Kinds of protection

Texas homeowners' policies offer coverage for damage or loss of several different kinds. The structure itself can be covered for repairs or rebuilding expense. Other structures on the property may be covered, such as a garage, fence or utility building.

Besides the buildings, their contents are protected by personal property insurance. Reimbursement may be available for items that are stolen as well as those destroyed or damaged along with the house or garage.

When a home becomes unlivable, policies can offer loss of use coverage. This pays for living expenses if, for example, a house is extensively damaged in a fire and the owners must stay elsewhere.

Texas homeowners' insurance also can pay personal liability expenses if someone suffers a loss the homeowner is legally responsible for. Insurance covers medical expenses for people injured on the homeowner's property, and may even pay for some other injuries away from the house.

Many of these kinds of protection are optional, so make sure you understand your policy before you need to use it.


Choices in Coverage

The amount of insurance will vary with the amount the homeowner wants to pay and the type of policy. One person might want to pay more for an all-risk or comprehensive policy that offers a broad range of coverage for all kinds of losses. Someone else might prefer to pay less and buy a named perils policy that specifically lists the causes of loss that are covered.

The payment the insurance company promises under its policy might be for the replacement cost of what is lost or damaged, or for an actual case value specified in the policy. The specified cash value might not be enough to make all needed repairs if a home is severely damaged or destroyed, so it is important to be well informed when deciding on this option.

You should be aware that flood damage is not covered under most homeowners' insurance policies, but the federal government offers a plan through The National Flood Insurance Program. To help with the potentially devastating effects of floods, the government plan can provide building or contents coverage, or both.

Building coverage will pay for damage to systems and major components like furnaces, stoves and carpeting. Contents coverage is mainly for personal items.
Resources for help with Texas insurance

There are many tools for comparing insurance policies on the internet including the Office of Public Insurance Counsel,, and

Sometimes an attorney's assistance may be needed in dealing with an insurance company after a loss. It is useful to have an attorney to negotiate with insurers in order to get the best possible level of reimbursement for a loss covered under the policy. Make sure you review on


Making Insurance Works In A Loss

Insurance is designed to provide us with the help we need, when we need it. But sometimes after a claim has been filed, the insurance company may delay, deny or undervalue your claim. They may say damage occurred before the storm, you don't have coverage for that or that your policy only covers a portion of the damage.

Recovering from a setback, like a devastating loss to property caused by fire or other disaster, can be a life defining opportunity. Usually insurance will cover much of the cost of repairs and rebuilding, but the whole process of filing and successfully recovering on an insurance claim can be time-consuming and difficult.


How long it can take

Depending on the loss a homeowner suffered, it can take some time for the insurance company to respond after being notified. After a major storm, it can be difficult to gain access to whole neighborhoods and the claims process will be delayed.

Ordinarily, policies require that after receiving a homeowner's written claim an insurance company must respond within 15 days. The company will ask for documentation of the loss and has another 15 days from receiving the documentation to make its decision whether to pay the claim. Finally, once it approves a claim, an insurance company is required to send payment within five business days.


Ways to move the process along

A homeowner can help by providing excellent documentation to the insurance company. It is helpful to take pictures of damage and to make lists of possessions that have been lost or destroyed. The homeowner is responsible for proving what caused the loss, which may be trivial when a hurricane came through but more complicated when there was a break-in or a kitchen fire, for example. An insurance adjuster will investigate, but the homeowner should be proactive in gathering information and data, possibly hiring an independent expert.

It is important to get accurate estimates about the value of the loss and the cost of repairs. Building contractors will probably be helpful in assessing structural damages.

Coping while getting back to normal

Some homeowner policies have coverage for additional living expenses. When a home is damaged so that no one can live there for a while, this kind of coverage will pay for other housing. Homeowners should clarify the extent of coverage their policy provides. People who have been through the experience suggest being sure to find temporary housing that is adequate for the family size; jamming too many people into small quarters makes an already stressful situation even more stressful.

In order to be adequately reimbursed for additional living expenses, homeowners must diligently keep records. Anything bought because of having to move out of the house for a while-even toothbrushes-should be tracked and documented with receipts.

Families who are trying to get their homes repaired after an accident or disaster need strong allies, and among them may be an attorney who specializes in dealing with insurance companies. An experienced attorney will know how and when to put pressure on an insurance company to ensure the homeowner's rights are protected. Getting back to normal may happen faster with this kind of assistance.

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