Property Insurance Claims Blog

Storm Damage Policies: Don't Get Rocked By A Hurricane

Jul 9, 2019 9:27:00 AM / by Victoria Christensen posted in Homeowner's Insurance

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It’s that time of the year

Hurricane season is here to threaten our coastline once again; although, many Texans are still trying to recover from Harvey.

Colorado State University has predicted that we will have "slightly above-average" hurricane activity this season; also citing that the Gulf Coast has a 38 percent chance of being hit again this year.

Since we're in the midst of hurricane season, this is a good time for homeowners to check their insurance policies to see what is covered before a hurricane develops.

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It’s Peak Hail Season, are you Prepared?

May 13, 2019 12:55:00 PM / by Greg Tidmore posted in Homeowner's Insurance

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In 2018, Texas experienced 508 hail storms, as documented by the NOAA’s National Weather Service. May is typically the most active month for hail, accounting for about 22% of the entire year.

Hail forms when a thunderstorm updraft lifts a water droplet above the freezing level in the atmosphere. The frozen water droplet then accretes super-cooled water or water vapor, which freezes once it comes in contact with the frozen droplet. This process causes a hailstone to grow.1

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What Causes Homeowners Insurance Premiums to go Up?

Apr 24, 2018 4:24:00 PM / by Greg Tidmore posted in Claims process, Homeowner's Insurance

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Most people have insurance policies to protect themselves should something go wrong, then when something does, they’re afraid to use it!

That sounds crazy at first. You have insurance. Something went wrong. Why not use it?

The fear is that by making a claim, rates will go up or you risk cancellation. But is that fear rational? Let’s explore what causes rates to go up and policies to be cancelled.

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Hail Claim Denied in "Bad Faith"

Mar 20, 2018 9:30:00 AM / by Greg Tidmore posted in Bad Faith, Homeowner's Insurance

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Hail claim denied, now what?

In Texas, roof damage from hail is common. In fact, according to the Insurance Information Institute, Texas lead the nation in 2016 with over 830 hail events

Unfortunately, it's also common for insurance companies to deny homeowners' hail damage claims.  These denials are referred to as "bad faith," meaning that legally the insurance company should not have a reason to deny your claim.  The big insurance companies figured out that when they deny your claim, there is only a small chance that you will fight the denial. Even if you are one of the few that fight them and they end up paying your claim plus attorney's fees, they still come out way ahead and pocket millions of dollars extra each year. There is even a book about Allstate's intentional across-the-board claim denial and underpayment strategy called "From Good Hands to Boxing Gloves."

Whatever you do, DO NOT give up if your valid claim is denied - dispute it!

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Christmas Trees, Santa Claus, & Home Theft Claims

Dec 23, 2016 10:00:00 AM / by Christin Smith posted in Homeowner's Insurance

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"You're a mean one..."

The holiday season is a time for fun and festivities. Unfortunately, it’s also a time when many homes are burglarized and theft claims are at their highest. The criminals perpetrating these thefts aren’t typically professionals, but amateurs looking to quickly score items like electronics, jewelry, and gadgets from unsuspecting victims.

Here are some ways to protect your home during the Christmas holidays:

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Tales From The Crypt: Homeowners Insurance Horrors

Oct 28, 2016 4:46:53 PM / by Christin Smith posted in Homeowner's Insurance

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It's that time of the year with ghosts and goblins, Michael Jackson's Thriller, Elvira, and candy overdoses. Halloween is all fun and games until a trick-or-treater trips and knocks over your jack-o-lantern and sets your front porch on fire. 

Fortunately, most homeowners insurance policies cover these common Halloween home mishaps:

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No Ark? Then You Need Flood Insurance

Aug 23, 2016 10:00:00 AM / by Greg Tidmore posted in Homeowner's Insurance

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Do You have flood insurance?

When a flood happens, homeowners are mostly shocked that their home insurance doesn't cover flood damage. Homeowners might think they have flood insurance with their storm damage policies, but flood insurance is a separate policy. It's always best for homeowners to look over their policies annually, to know exactly what is and isn't covered before getting caught in a storm.

Here are three common questions regarding flood insurance - what it covers, what it excludes, and if it's mandatory.

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Claim Dispute Resolution

Jul 1, 2016 6:00:00 PM / by Christin Smith posted in Homeowner's Insurance

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Why Dispute a Claim?

There might be a time when you have to file a property damage claim with your insurance company, and you may disagree with your insurer over damages or home repairs. You have the right to disagree with the insurance company’s estimates and reject their settlement amount.

Claim disputes are common. If the insurance company refuses to make adjustments to the estimate, you can dispute the claim by using these methods.

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Basic Claim Process for Homeowners, Renters Insurance Policies.

Jul 1, 2016 6:00:00 PM / by Christin Smith posted in Homeowner's Insurance

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Rent or Own, the Insurance Bill of Rights is for You

Jun 17, 2016 11:34:14 AM / by Christin Smith posted in Homeowner's Insurance

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Texas' Consumer Bill of Rights for Insurance Policy Holders

Most property insurance policies are bought out of necessity and policy owners hope they never to have to make a claim.

But storms, vandals, or burglars are a fact of life and when they strike the results can be damages that necessitate making a claim.

Most policyholders have  very little experience or knowledge about the claims process and their rights as a policyholder.  An insurance policy lays out contractual procedures of the claim process while the Bill of Rights is a summary of the consumer's rights.

What does the Texas Consumer Bill of Rights have to do with your homeowner's insurance policy?  EVERYTHING!  People do not realize that a policy is more than that, it is legal contract between you as a consumer and the insurance company.  This is how the Bill of Rights comes in.  The Texas Department of Insurance created a Consumer Bill of Rights for homeowners' in the State of Texas. 

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